Risk Disclosure

1) Purpose of this Disclosure

Borrowing involves costs and risks. This Risk Disclosure helps you understand the key risks when applying for and repaying loans through CreditXpress in Malaysia. It supplements (and does not replace) your Loan Agreement,Terms of Service, Terms of Use, Privacy Notice, and PDPA Policy. If there is any conflict, your Loan Agreement and legally-required disclosures prevail.

2) Key Borrowing Risks (at a glance)

• Affordability risk: Taking a loan that strains your budget can lead to missed payments and additional charges.
• Interest & fee risk: You incur costs as set out in your Loan Agreement. Costs may increase if payments are late.
• Late payment risk: Amounts in arrears attract late payment costs at 8% p.a. (see Section 3).
• Credit profile risk: Late or missed payments may be reported to Malaysian credit reporting bodies and adversely affect your credit score/profile (see Section 4).
• Default risk: Persistent non-payment may result in default, collection action, legal proceedings, and additional costs (see Section 5).

3) Late Payment Costs (8% p.a. on arrears)

If you miss a payment (in part or in full), the amount in arrears will accrue late payment costs at 8% per annum, calculated daily on the overdue sum until the arrears are cleared. This late charge applies only to overdue amounts, not to amounts that are not yet due.

Late costs are in addition to your contracted interest/fees. Refer to your Loan Agreement for all rates, fees, and any other applicable charges.

4) Credit Score / Profile Impact in Malaysia

Your repayment behaviour may be reported to Malaysian credit reporting and reference systems, including:

• CTOS Data Systems (CTOS)
• Experian Information Services (Malaysia) (formerly RAMCI)
• CCRIS (Central Credit Reference Information System, maintained by Bank Negara Malaysia) — a credit reporting reference, not a score

5) Default Consequences

If you fail to pay as required and do not cure your arrears:

• Your account may be classified as in default in accordance with your Loan Agreement.
• We may accelerate amounts due as allowed by law and your agreement.
• We may commence collection measures, including reminders, formal notices, and third-party recovery agents (subject to legal and conduct standards).
• You may incur additional costs reasonably incurred in recovering the debt (as permitted by law and your Loan Agreement).
• We may initiate legal proceedings and/or obtain judgment, which can have further legal and financial consequences.
• We may report adverse information to CTOS, Experian, and reflect status in CCRIS, impacting your credit profile.

6) Your Responsibilities

• Borrow responsibly: Consider total cost of credit, not just the instalment amount.
• Budget for repayments: Ensure you can meet payments on time and in full.
• Keep details current: Notify us promptly if your contact or employment information changes.
• Read everything: Review the Loan Agreement, disclosure statements, and this Risk Disclosure before accepting.

7) Early Payment / Prepayment

If your Loan Agreement allows early payment or full settlement, you may reduce future interest. Refer to your Loan Agreement for exact treatment of interest, fees, and any applicable rebates/charges on early settlement.

8) No Financial Advice

This page is informational and does not constitute financial advice. If in doubt, seek independent advice before borrowing.

9) Contact & Complaints

Email: opgcapital3@gmail.com (9:00 AM – 5:00 PM, Mon–Fri)

We will acknowledge and address complaints in a timely manner. If unresolved, you may seek recourse under applicable Malaysian laws/regulators (including KPKT) or via the Malaysian courts.